Publications from the Lia team — about the product, research, and the industries we work in.
AI is now a core productivity tool, but building a custom assistant is expensive and slow. Open-source LLMs are an alternative — we break down what they are, the upsides, and the trade-offs.
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NLP (Natural Language Processing) is a branch of machine learning focused on recognizing, generating, and processing human speech and text — the discipline at the intersection of AI and linguistics.
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AI agents are systems that perceive user requests and respond without human involvement. They're built on machine learning and NLP — and they're reshaping how businesses run customer-facing operations.
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Like every industry, foodtech runs into recurring operational challenges. We walk through the most common ones — and the IT solutions that close them and lift profitability.
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How tiered support is structured — and why disciplined escalation between tiers directly drives how fast customer issues get resolved.
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Machines doing work that used to require human reasoning are reshaping production, management, and customer service. We unpack what that actually means for a business operator.
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Bots are a digital tool that can be used for good or for harm. We break down how genuinely useful chatbots work and which business problems they actually solve.
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