Virtual sales department

Tools that take routine off your reps and give them more time to actually sell

The AI sales market

What industry leaders are already doing

+30%

Pipeline lift from AI lead qualification

McKinsey · State of AI 2024
5–10 h

Rep time freed up per week

Salesforce · State of Sales 2024
50%

Of B2B companies already run AI in sales

LinkedIn · Sales Report 2024

AI agents for sales

01 — 07

24/7 lead scoring

Lia reads customer behavior and hands hot leads to sales the moment deal probability peaks

02 — 07

Tool use without reps

Agents check stock via API, create deals in CRM, and issue invoices — no rep involvement

03 — 07

Outbound calls and meetings

A voice AI calls through your list, qualifies interest, and books time on the rep's calendar

04 — 07

Post-sale and upsell

After the close, the AI agent gathers feedback, surfaces upsell openings, and hands them to the rep

05 — 07

Call analytics and AI coaching

The AI agent reviews 100% of calls and gives leaders objective coaching data. Real-time nudges on objection handling cut new-rep onboarding time in half

06 — 07

Pipeline forecasting

The AI agent forecasts close probability from historical data. Reps focus on the highest-potential customers and spend time where it counts

07 — 07

Proposals in minutes

The AI agent builds personalized proposals from CRM data — picks relevant cases and product info. Prep time drops from hours to minutes

Measurable lift on your key metrics with Lia

24/7

Lead qualification around the clock

AI agents qualify leads on every channel, route hot ones to reps, and feed the rest into nurture. Conversion climbs up to 30%

up to 20%

Faster deal velocity

Teams with AI close deals 20% faster

up to x6

First-year ROI

Reps spend only a quarter of their time selling. AI returns up to 2 hours per day

+50%

Sales-Qualified Lead growth

Companies on AI report 50% growth in SQLs and meetings booked

x2

Faster ramp-up

AI coaching gets new reps to productive output twice as fast

~75%

Of working time spent off-selling

Reps spend only a quarter of their time selling; AI returns up to 2 hours per day

Part of the AI agents module

Set up once —
works across every team

CRM, document workflow, Telegram, telephony — integrations are shared across sales, marketing, HR, and support agents. One implementation team, one platform.

How the platform works
Pilot in 8 weeks

From kickoff call to an AI agent
in your pipeline

01 1 day

Kickoff call

We walk through your pipeline, CRM, and runbooks. Pick a starter scenario — lead qualification, outbound calls, or proposal prep.

02 up to 2 wk

Connect CRM and channels

We take access to CRM, telephony, and messengers. We gather product materials and the scripts that work.

03 up to 2 wk

Build the AI agent

No code. Qualification logic, objection handling, and rep escalation — composed in a visual builder.

04 1 wk

Pilot on a slice of traffic

We launch on 10–20% of inbound leads. We compare conversion, response time, and qualification quality against the baseline.

05 by 8 wk

Scale up

We roll out to all traffic once metrics confirm. We measure ROI and pick the next scenario — post-sale, upsell.

Trusted by market leaders

"

In our first month with the Lia team we hit 51.2% coverage. A year later it grew to 78.61%, with intent-recognition error below 5%.

"

We set up smart routing by topic and country. We answer instantly — even questions like why we cook without gloves and don't include napkins :)

"

Lia is a full-fledged member of the Localrent support team. Customers notice it, and the team feels meaningful relief on FAQs. Lia keeps us in touch with customers through the night so our specialists can recover.

"

Burnout from chat volume is down, and the team is more engaged in actually solving cases.

"

Lia helps us stay close to our customers and always reach them in time. Response speed is critical in kick-sharing, and Lia clearly makes us faster.

80

Of requests automated

%
10

Saved per request

RUB
80

Saved per request

%
80

Of requests automated

%
63

Of requests automated

%
x2.5

Saved per request

47

Faster issue resolution

%
x5

Faster issue resolution

59

Of requests closed by the bot

%
x3

Saved per request

How many leads can one agent handle in parallel?
No platform-side limit. Typical load: thousands of simultaneous chat conversations, dozens by phone. The voice agent scales by adding telephony lines at your provider.
Can you connect to our CRM?
Yes. Pre-built connectors for major CRMs; for custom systems — JavaScript functions or HTTP API. Lead, deal, and activity data syncs both ways: the agent reads history and writes back conversation outcomes.
How does the agent handle complex objections?
The agent runs an LLM grounded in your knowledge base — runbooks, objection libraries, product matrix. When the answer is ambiguous, human-in-the-loop kicks in: the agent hands a live rep the conversation with a ready-made summary.
How much does it cost and how fast does it pay back?
Depends on channel and volume. Lia Base (conversation automation) — from ₽3.5 per dialogue. Lia Agents (AI teammates) — from ₽4 per text operation, up to ₽28 for complex voice. Lia Sense (speech analytics) — from ₽2.5 per dialogue. Payback for our clients starts from 2 months on the pilot: Samokat hit over 500% ROI in a quarter, Dodo Pizza saves more than ₽1M/month. For a number on your volume, use the calculator above or take a demo.
Which processes are running today — with numbers?
Samokat — 80% of requests without an agent, 2.5× cost per ticket. Dodo Pizza — 25% support FTE cut, 30% faster reply. BetBoom — 59% of dialogues fully without an agent. Localrent — 5× faster response, 68% FTE cut. Whoosh — 63% automated, 3× cheaper handling. Full stories on the Cases page.

Calculate ROI for AI agents in your pipeline

Book a demo — we'll show how agents fit your sales process.