40 +
Customers trust Lia
Tools that take routine work off your plate and give people time for what actually matters
Customers trust Lia
Specialists on the team
AI-handled conversations per month
We adapt fast, make bold calls, and keep our processes alive — to keep moving and stay ahead of the market.
We believe in what we ship. Every release is built around outcomes that customers can measure.
We're building the customer service of the future, where modern tech doesn't replace people — it amplifies them, making interactions efficient, smart, and empathetic.
Lia is our look into the future. We believe modern technology should be smart and human — making your day-to-day simpler.
Since 2017, Lia has built and shipped AI solutions for communication automation and business-process optimization. We design intelligent agents using neural networks and natural-language processing tuned to the realities of enterprise B2B work. Our team of 50+ specialists pairs deep AI expertise with a clear sense of what large organizations actually need.
We lean into modern stacks: large language models (LLMs) and RAG architectures so our systems handle complex first- and second-line requests. The platform is engineered for high load — over 5,000 requests per second steady-state, 99.98% uptime — and we put serious work into data-security protocols for the sensitive customer information that flows through our systems.
Lia ships scalable AI solutions that automate routine work, lift communication efficiency, and stay reliable through traffic peaks — with security and engineering rigor as table stakes.
The company is founded. The whole year goes into building an MVP for banking support automation — the founders come from banking, and the first pilot is DeloBank. No paying customers yet.
First major banking customers — Rocketbank and VTB Light. We work an integration model: every project is built per customer, no no-code builder, no automatic dialogue classification.
Investment round from the VkusVill fund. Team refresh and a pivot to growth: sales scale up, the first non-banking customer ships — a pilot with Delivery Club.
We step away from banking and the tender model: integrations were too heavy and too slow. Pivot toward fast-cycle customers — retail, e-commerce, delivery services.
Catching up to the market and rebuilding the architecture: move to Kubernetes and managed databases, lift in stability and performance. Late in the year — first production RAG launches and a low-confidence classifier; Lia takes on first- and second-line support.
Heavy investment in marketing and sales, dozens of validated bets, hardening for high load. In parallel — the speech-analytics module starts development and the foundation of the AI-agents platform takes shape.
Speech-analytics module is in production — fully LLM-driven with a fast classifier, first customers live. New modules Magic View and Magic Query are out, the AI-agents platform is in beta with first design-partner teams.
Drives the team to build technology that changes the future of customer support and customer interaction.
Ex-CEO & Co-founder of Zebrainy (acquired by Yandex), 18+ years across IT projects and innovative product launches.
Demian Greenberg
CEO & Founder
Owns product strategy and the metrics that prove it.
18 years in IT. Founded four companies (Lia among them) with a combined valuation of $20M. Built four fintech products from scratch, including Vysoky Bank and Modulbank.
Kirill Paraska
CPO & Founder
Turns technical ideas into shipping systems.
Built the engineering org at Vysoky Bank. 11+ years building IT products.
Nikita Levashov
CTO & Founder
Makes sure the market knows what Lia is and what business problems it can solve.
Ex-bizdev at Yandex. 10+ years in sales, 6 years in IT.
Andrey Nadvornyy
CBDO & Co-founder