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Of conversations in the source — not a sample
BI dashboards and custom slices over data from any module — Agents, Base, Sense, Coach. Teams, channels, topics, trends, comparisons — in a single view for the C-level.
Of conversations in the source — not a sample
To assemble a new report instead of hours in Excel
Dashboards refresh in real time
Of actions in the audit log
Metrics from Agents, Base, Sense, and Coach each live in their own interface. BI aggregates data from every connected module into a single view — one source of truth for the C-level. No switching between modules to assemble a summary report.
Analysts spend days on Excel summaries by team and channel. Lia BI collects data from every connected module automatically — dashboards update as events arrive.
See which team scores higher in Coach, which channel closes more requests in Base, which AI agents bring in more leads. Drill down to a specific agent, AI agent, or conversation.
Analysts assemble their own dashboards by drag-and-drop, no code. 9+ visualization types — charts, tables, heatmaps, geo maps, sankey. Cross-filtering between widgets, drill-down to a single record. Export to PDF, Excel, CSV.
Compare metrics before and after releasing new AI agents, scripts, channels, or team training. See the effect of specific decisions on overall business metrics — across data from every module at once.
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